Privacy Policy

1. Introduction

AgentPuter ("we", "our", "us") is operated by Sophon LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.agentputer.com), web application (app.agentputer.com), and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

• Email address (via Clerk authentication)
• Name (if provided during sign-up)
• Authentication provider data (Google OAuth, if used)

Payment Information

• Payment details are processed directly by Stripe. We do not store your credit card numbers.
• We store your Stripe customer ID and subscription status to manage your account.

Usage Data

• Server logs (IP address, browser type, access times)
• Analytics data via Google Analytics (anonymized)
• AI agent usage metrics (token consumption, channel usage)

Infrastructure Data

• Cloud server information (IP address, server ID)
• AI agent configuration and channel settings
• Server access credentials (encrypted at rest)

3. How We Use Your Information

• To provide, operate, and maintain the Service
• To process your subscription and payments
• To provision and manage your dedicated cloud server
• To communicate with you about your account, updates, and support
• To monitor and analyze usage to improve the Service
• To detect, prevent, and address technical issues or abuse

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe — Payment processing
• Clerk — Authentication services
• Hetzner Cloud — Infrastructure hosting
• Google Analytics — Website analytics (anonymized)
• Anthropic — AI model API (for Pro plan users)

Each provider processes data under their own privacy policies and in accordance with applicable laws.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest for sensitive credentials, and isolated cloud infrastructure per user. However, no method of electronic storage is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active. Upon cancellation, we retain data for 30 days to allow for reactivation, after which it is permanently deleted. Cloud server infrastructure is decommissioned at the end of the billing period.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Cancel your subscription at any time

To exercise these rights, contact us at the email below.

8. Cookies

We use essential cookies for authentication and session management, and analytics cookies (Google Analytics) to understand how the Service is used. You can disable non-essential cookies in your browser settings.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: